09 Oct 2020

Research: Financial Return on EAPs 2020: How does your organisation compare?

For every £1.00 spent on an Employee Assistance Programme (EAP) in the UK, employers see an average return on investment (ROI) of £7.27.

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This headline finding comes from the biggest data set on EAP usage, impact and financial returns in the UK: more than 2,000 calculations made via the Employee Assistance Programme Association (EAPA) UK ROI calculator since the beginning of 2019, representing anonymised information from four million employees.

The findings in this data offer an opportunity to start conversations and planning for how an EAP can contribute more; be more about prevention and creating a healthy, resilient culture and how the ROI can grow.

Key findings:

For every £1.00 spent on an EAP in the UK, employers see an average ROI of £7.27.
There is a relatively high level of consistency of ROI around the £7.27 level: whatever size company, sector, geographic location or service used, an EAP is delivering substantial financial returns.
The average annual level of usage is 10.4% of the workforce, demonstrating how the majority of organisations are making broader use of EAPs as a wellness service for early intervention and prevention.